Posted by: Anonymous Coward
on March 12, 2002 12:57 AM
"Face it. Linux is a pain in the ass to use. Even for an expreienced user. WindowsXP is much easier to deal with and we all know how much of a pain it can be as well."
Disagree, especially the part about the experienced user (experienced user new to the platform should be able to figure it out pretty quickly if they are worth any salt). For a newbie they could get dazzled and confused by the huge array of apps that most popular desktops have. Only reason to call WinXP easier is because its so familier to them.
"They aren't afraid of the hardcore Linux user using the service (although how many hc users would be caught using AOL as their provider). They are afraid of the user who is using Linux for some strange reason (cheap) and is going to be on the phone with them twenty-four seven. Rather than increasing profit by gaining more users, it will cut into them with the increased support that average Linux users would require."
True, support is actually very expensive. Which might be one reason why AOL is so expensive, that $20 a month is actually covering the support equation (well at least partly), but support center's don't pay for themselves.
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Re:Linux is not all that user friendly
Posted by: Anonymous Coward on March 12, 2002 12:57 AMDisagree, especially the part about the experienced user (experienced user new to the platform should be able to figure it out pretty quickly if they are worth any salt). For a newbie they could get dazzled and confused by the huge array of apps that most popular desktops have. Only reason to call WinXP easier is because its so familier to them.
"They aren't afraid of the hardcore Linux user using the service (although how many hc users would be caught using AOL as their provider). They are afraid of the user who is using Linux for some strange reason (cheap) and is going to be on the phone with them twenty-four seven. Rather than increasing profit by gaining more users, it will cut into them with the increased support that average Linux users would require."
True, support is actually very expensive. Which might be one reason why AOL is so expensive, that $20 a month is actually covering the support equation (well at least partly), but support center's don't pay for themselves.
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