Posted by: Anonymous Coward
on June 02, 2002 01:24 AM
Any discussion of TCO is incomplete without a review of the impact of proprietary data formats on the intellecutal assets of a company. These are not often included in the discussion, but become increasing important when help desk time, necessary upgrades (and license management), and employee time is squandered just trying to go back and read/capture something done by a co-worker 10 years ago. This is a pernicious problem.
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TCO must include impacts of proprietary formats!
Posted by: Anonymous Coward on June 02, 2002 01:24 AM#