Linux.com

Re:great article

Posted by: Anonymous Coward on January 05, 2003 08:46 AM
Agreed. Microsoft has forgotten - assuming its officers ever knew it in the first place - that a company lives or dies on the goodwill of its customers: Mistreat your customers and you go bankrupt; treat your customers well, and you flourish. Granted, the bigger the company, the longer it takes for it to go down when it starts treating its customers like crap, but the inevitable result IS self-destruction. Considering the size of Microsoft and the way it's been mistreating its customers in general, it may be a decade or two before the backlash finally hits, but when it comes, it may leave a radioactive crater behind where Microsoft once stood. Let's face it; Bill Gates and the Microsoft bigwigs aren't going to be able to hide from three billion outraged Windows-Whatever users forever, no matter how rich they are.

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