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How I THINK it works

Posted by: Anonymous Coward on April 17, 2003 12:54 PM
I believe the point of the article is the Junk features are not intuitive. At first, I didn't think it even worked. And the TOTAL lack of documentation was maddening, because unlike lots of things in Mozilla, this feature does NOT appear to make sense. At least initially.

But the article did NOT clearly say what to do. So, here, in a nutshell, is what worked for me.

1. Start using Mozilla for mail. Set up your account(s) accordingly. Most of you have already done this.

2. Choose the Junk Mail Controls option from the Tools menu and tick the box to turn the feature on. While there, tick the option to not mark as Junk mail received from people in your address book, and tick the option to automatically move Junk mail to a Junk Folder. If Mozilla doesn't create the folder for you after you press OK, create it yourself.

2 1/2. Now, bear with me on this one. Go back to Junk Mail Controls and un-tick the option to automatically move Junk mail. But leave the other options alone.

3. Start receiving junk mail. If you're like me, you won't have long to wait. Ugh. Select a piece of junk mail and press the Junk button in Mozilla's control bar. Notice a little icon for Junk has appeared in the caption listing for the offensive mail.

4. Notice that NOTHING ELSE HAS HAPPENED. It's still in your Inbox! Did you assume like me that the message would move to the Junk mail folder, similar to how pressing Delete sends mail to the Trash? Didn't happen! Well, that's NORMAL. Now, get ready for the lame part, probably fixed in version 1.4: MOVE (i.e. drag) THE MAIL NOW MARKED JUNK TO THE JUNK MAIL FOLDER YOURSELF.

5. Repeat.

6. A faster way is to just tick the Junk indicators in the message captions for all your Junk mail at once and then select/move it en-masse into the Junk folder. This way none of the Junk has a chance to do any HTTP or URL stuff that occurs when you view it.

7. The important thing is you've MARKED the offensive mail as Junk. It doesn't feel like you've done anything, but you HAVE. Over time, you'll start to notice new, incoming mail being marked as Junk automatically!

8. Now, you know the Junk Mail feature is WORKING!

9. Go back to Junk Mail Controls and re-Tick the feature to automatically move Junk mail to the Junk Folder.

10. Now, you'll notice Junk mail doesn't appear in your Inbox; it's all going to the Junk Folder on its own. This is what you were after in the first place.

11. You're not quite done! You never will be, because some Junk Mail is bound to slip through and sit in your Inbox, while something important may be labelled Junk by mistake and wind up in your Junk mail folder (you need to check it every so often). Depending on which it is, toggle on or off that Junk indicator in the caption list, then manually MOVE the mail to the appropriate folder. The more you do this, the smarter the feature will become.

CONCLUSION: Now that I see it working, I'm really happy it was supplied with Mozilla. It's terrific and is working real well for me. But, there was that initial trial & error before I figured it out. Hopefully, this will help you get cracking before version 1.4 and its better interface gets released.

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