Posted by: Anonymous Coward
on January 02, 2004 07:09 AM
I agree. Any problem which takes more than 30 seconds on google to solve will just be exascerbated by paid tech support.
I know more than them and it's really irritating how they treat me like an idiot and insist on walking me through every single step. Most often, it takes 5 minutes just to find out something that I could have told them off the top of my head!
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Re:why support and guarantees?
Posted by: Anonymous Coward on January 02, 2004 07:09 AMI know more than them and it's really irritating how they treat me like an idiot and insist on walking me through every single step. Most often, it takes 5 minutes just to find out something that I could have told them off the top of my head!
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