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Re:So, what's new?

Posted by: Anonymous Coward on March 29, 2004 09:40 AM
Regardless of the technical merit of the OSS movement there is one barrier that seems to get in its way most of the time: OSS advocates tend to come over as idealistic intellectual snobs who mostly seem to forget the primary concern of the consumer: technology is not the end, it is a means to the end. The end invariably revolves around making and selling tangible products and services. Fat Bastard Financial Services Corp won't give a flying fig for the ideology nor the license fees. FBFSC wants to know how soon they can solve their information technology problem, how much it will cost to install and customise, and how much it will cost to run and maintain. That is the market that MSFT target with this supposed FUD and those are the people who will listen to statements of cost and risk of ownership.

If you want to belittle these people as "gullible simpletons" then I guess you're doomed to failure. The first step you need to make in business is to understand your customer. If you can't even do that you may as well go back to, or stay in, University and write papers for the rest of your life.

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