Posted by: Anonymous Coward
on July 10, 2004 02:56 AM
Interesting thought here - has anyone considered a tool which could (VOLUNTARILY) be installed on someone's computer when they use a new program for the first time, that would watch what they do and send "video" (think VNC rather than xine) of their mouse movements and screen contents back to the developers?
It would need to be VERY prominently displayed onscreen that everything you do is being recorded, but it could be useful (especially in conjunction with a list of tasks to try to accomplish, which is apparently what professional usability studies do) to let the developers see what the user is having difficulty with.
The same software could perhaps be used for parental computer-use monitoring for small children (not-so-small children would figure out how to get around the monitoring just like they figure out how to get around other parental restrictions...)
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Re:Usability
Posted by: Anonymous Coward on July 10, 2004 02:56 AMIt would need to be VERY prominently displayed onscreen that everything you do is being recorded, but it could be useful (especially in conjunction with a list of tasks to try to accomplish, which is apparently what professional usability studies do) to let the developers see what the user is having difficulty with.
The same software could perhaps be used for parental computer-use monitoring for small children (not-so-small children would figure out how to get around the monitoring just like they figure out how to get around other parental restrictions...)
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