Re:cxoffice only works on full versions, not upgra
Posted by: jeremy_p_white
on December 24, 2005 01:09 AM
I'm not sure I'd make a blanket statement on that; we can't test every CD, but it should
work, and we'd like to make it work for
every CD.
We're also tweaking some installer code in our
upcoming 5.0.1 release which will hopefully
improve the situation a bit.
This can be a bit tricky, because there are enough
versions out there that we can't make any promises.
So we often need folks to send us the
fully licensed CD that causes trouble so
we can iron out wrinkles. Understandably,
that's not always easy for folks, so this
takes time.
But we got through this with Office 2K
and XP, and we'll get through it with
o2k3 as well.
Not sure what happened in your case. Candidly,
we try not to spend too much time on trial
users (we tend to focus on customers), but
usually we offer someone the opportunity to
send us a troubled CD; those that do, often
have their problems fixed.
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Re:cxoffice only works on full versions, not upgra
Posted by: jeremy_p_white on December 24, 2005 01:09 AMwork, and we'd like to make it work for
every CD.
We're also tweaking some installer code in our
upcoming 5.0.1 release which will hopefully
improve the situation a bit.
This can be a bit tricky, because there are enough
versions out there that we can't make any promises.
So we often need folks to send us the
fully licensed CD that causes trouble so
we can iron out wrinkles. Understandably,
that's not always easy for folks, so this
takes time.
But we got through this with Office 2K
and XP, and we'll get through it with
o2k3 as well.
Not sure what happened in your case. Candidly,
we try not to spend too much time on trial
users (we tend to focus on customers), but
usually we offer someone the opportunity to
send us a troubled CD; those that do, often
have their problems fixed.
Cheers,
Jeremy
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