Posted by: Anonymous Coward
on March 01, 2006 12:21 AM
1st. The "missing parts" do not require geek level knowledge. You could easily BUY the <a href="http://www.linspire.com/lindows_products_details.php?product_id=11804" title="linspire.com">Linspire xine player</a linspire.com> that not only works great but also carries a legal license. The geek stuff is only necessary to circumvent legal licensing requirements.
2nd. Good easy GUI backup software would be nice. However, there are such solutions that are available from third parties, just like Windows. But, if all you want is to backup a home directory, try dragging the directory into K3B and burn the home directory to a CD. That's pretty easy! Evolution issues are probably due to data being stored in the<nobr> <wbr></nobr>/~/.evolution but, account information is stored in GConf, the Gnome registry. GConf is located in the<nobr> <wbr></nobr>/~/.gnome2 directory. If you restore only your Evolution data and not the account data, there are situations where you may have trouble. This is no different than restoring a<nobr> <wbr></nobr>.pst in Outlook without restoring the Outlook profile, which is stored in the registry.
3rd. Kaffeine likely broke because you used the packman files to make it play CSSed DVD's and some of the files were replaced by an update. Reinstall the "third party" Kaffeine/Xine files.
As for who he should call? He should call you! You are the one that installed it. In the case of Windows, he should call Dell because they are the one who installed it. If he wants Dell support for Linux, then he should get a <a href="http://www1.us.dell.com/content/products/compare.aspx/precn_n?c=us&cs=04&l=en&s=bsd" title="dell.com">Dell system with Linux pre-installed</a dell.com> by Dell and full supported by Dell. Or he can BUY SuSE Linux from Novell, which comes with support.
You can't really expect commercial support without paying for either support or the OS. If you only want Linux support without paying for the OS, then it's time to hire a consultant.
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Re:Problems with Linux Desktops...!
Posted by: Anonymous Coward on March 01, 2006 12:21 AM2nd. Good easy GUI backup software would be nice. However, there are such solutions that are available from third parties, just like Windows. But, if all you want is to backup a home directory, try dragging the directory into K3B and burn the home directory to a CD. That's pretty easy! Evolution issues are probably due to data being stored in the<nobr> <wbr></nobr>/~/.evolution but, account information is stored in GConf, the Gnome registry. GConf is located in the<nobr> <wbr></nobr>/~/.gnome2 directory. If you restore only your Evolution data and not the account data, there are situations where you may have trouble. This is no different than restoring a<nobr> <wbr></nobr>.pst in Outlook without restoring the Outlook profile, which is stored in the registry.
3rd. Kaffeine likely broke because you used the packman files to make it play CSSed DVD's and some of the files were replaced by an update. Reinstall the "third party" Kaffeine/Xine files.
As for who he should call? He should call you! You are the one that installed it. In the case of Windows, he should call Dell because they are the one who installed it. If he wants Dell support for Linux, then he should get a <a href="http://www1.us.dell.com/content/products/compare.aspx/precn_n?c=us&cs=04&l=en&s=bsd" title="dell.com">Dell system with Linux pre-installed</a dell.com> by Dell and full supported by Dell. Or he can BUY SuSE Linux from Novell, which comes with support.
You can't really expect commercial support without paying for either support or the OS. If you only want Linux support without paying for the OS, then it's time to hire a consultant.
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