RIght - ya butts too! & Novell execs pay heed?
Posted by: Anonymous Coward
on March 01, 2006 02:17 AM
Novell bought Ximian, then SuSE because they felt that they needed control of the "STACK". This is why I bet on them to begin with. Are we now finding out that they are still missing parts to be a full contender to Microsoft? Yes, I think we are! I think that even they understand that they have to go that one step further. My only question is... what is the hold up? Just do it.
Now regarding your comment (have you ever installed a retail store bought version of SuSE 9.3 Linux)?
1st did not load DVD player - it is not legal here to do so. I have never committed a felony before and don't intend to start. Just followed directions when running the 1st run of the application that Novell installed in the system by Default. So - who is to blame? Me or Novell. I am sorry but in this case it is Novell.
Everything was legal and store bought a full Retail bought disto from CompUSA 9.3 SuSE in a box with 2 years of Novell updates (as advertised). I always only use "retail media installs as any liability issues then I have a record of as the install DVD or the install CDs from the orignal provider with their label, the box and the instruction book is a step above "just getting a download"... Really can you really trust all downloads. If a lawyer asks me some day in court. I will give them the facts on computer security. SO - insurance is using a CD from SuSE (and/or the install CDS that Ubuntu is sending out for free with their ShipIt option).
So, back to this install. And this average user test I was conduting. Thinking it was Novell, it was SuSE, that Novell would have it all together for the price that was charged and that the user would be getting a 21st Century usable operating system (supported with needed updates for 2 years). Hmmm, have we discovered they have forgotten about the 9.3 users at this point?
Have we instead discovered that Novell was selling something that was half a product (why they have not licensed the proper multi-media parts for this retail box is beyond my understanding)? They could and should be doing a better job...
Hey. they are NOVELL... and they are competing with Microsoft... they gotta do a better job for the price they are charging for these retail boxed products... or else they will sink. WHERE IS THE ADDED VALUE for the price? Here is a logical idea: Novell, they gotta deliver a better value than both Microsoft at the high end, and Ubuntu at the cheaper end! Simple. Do the math. Putting out updates that break what they suggested to do when the OS was originally installed is not professional (funny because the product name was SuSE LINUX 9.3 professional)!
With this version, afer you finished the install, and then when you clicked on the multimedia player the first time it ran that foot ball thing, Novell SuSE told you that everything needed for a full multi-media experience was not installed (and they have their reasons)... and that you had to go out and get the parts AND THEY EVEN SUGGESTED WHERE TO GET THEM IF I REMEMBERED CORRECTLY... NOVELL suggested that you load 3rd party software in their own 1st run of the application they loaded in the SuSE 9.3 install by DEFAULT (no mention that they would later be broken by Novell in the update process).
It is a good thing that I only installed one small business to get a feel for the issues. What again is the SuSE value? It is no wonder that folks are flocking to Ubuntu.
If the Executives at Novell are not clued into this as the foundation reason to why they are not "selling more units" and why "CompUSA no longer has their distro on the shelves"... then they are really not too knowlegable of what is going on in the trenches (above it all, are they?)!
I applaud the effort to search for the apps that folks would like to have running on LINUX. I think that Novell is a fine and superior choice for a distro... I am just pissed off that with this experiment that I have to now go out and fix something (for free) that I expected to have to visit again for 2 years (barring a hardware failure of course, but inlikely due to the system only being turned on maybe 2 hours per week)!
I like Novell, and I think that they can do better!
1st, they need to add FULL multi-media features to their retail boxed product, and pay the license fees if they feel they need to. Why? Because the market wants it and nothing less.
2nd, they gotta put better than YAST Red Carpet Updater back into the retail product and pull it from the "exclusive enterprise version only use"!
3rd, they gotta stand behind their product for the advertised term of use that the install is supported for. Suse 9.3 store bought retail users should not have to upgrade 9.3 installs to 10.x+ until after two years. In that period of time... they should try to keep it all together and not have stuff in their updates that breaks other stuff.
RIght - ya butts too! & Novell execs pay heed?
Posted by: Anonymous Coward on March 01, 2006 02:17 AMNow regarding your comment (have you ever installed a retail store bought version of SuSE 9.3 Linux)?
1st did not load DVD player - it is not legal here to do so. I have never committed a felony before and don't intend to start. Just followed directions when running the 1st run of the application that Novell installed in the system by Default. So - who is to blame? Me or Novell. I am sorry but in this case it is Novell.
Everything was legal and store bought a full Retail bought disto from CompUSA 9.3 SuSE in a box with 2 years of Novell updates (as advertised). I always only use "retail media installs as any liability issues then I have a record of as the install DVD or the install CDs from the orignal provider with their label, the box and the instruction book is a step above "just getting a download"... Really can you really trust all downloads. If a lawyer asks me some day in court. I will give them the facts on computer security. SO - insurance is using a CD from SuSE (and/or the install CDS that Ubuntu is sending out for free with their ShipIt option).
So, back to this install. And this average user test I was conduting. Thinking it was Novell, it was SuSE, that Novell would have it all together for the price that was charged and that the user would be getting a 21st Century usable operating system (supported with needed updates for 2 years). Hmmm, have we discovered they have forgotten about the 9.3 users at this point?
Have we instead discovered that Novell was selling something that was half a product (why they have not licensed the proper multi-media parts for this retail box is beyond my understanding)? They could and should be doing a better job...
Hey. they are NOVELL... and they are competing with Microsoft... they gotta do a better job for the price they are charging for these retail boxed products... or else they will sink. WHERE IS THE ADDED VALUE for the price? Here is a logical idea: Novell, they gotta deliver a better value than both Microsoft at the high end, and Ubuntu at the cheaper end! Simple. Do the math. Putting out updates that break what they suggested to do when the OS was originally installed is not professional (funny because the product name was SuSE LINUX 9.3 professional)!
With this version, afer you finished the install, and then when you clicked on the multimedia player the first time it ran that foot ball thing, Novell SuSE told you that everything needed for a full multi-media experience was not installed (and they have their reasons)... and that you had to go out and get the parts AND THEY EVEN SUGGESTED WHERE TO GET THEM IF I REMEMBERED CORRECTLY... NOVELL suggested that you load 3rd party software in their own 1st run of the application they loaded in the SuSE 9.3 install by DEFAULT (no mention that they would later be broken by Novell in the update process).
It is a good thing that I only installed one small business to get a feel for the issues. What again is the SuSE value? It is no wonder that folks are flocking to Ubuntu.
If the Executives at Novell are not clued into this as the foundation reason to why they are not "selling more units" and why "CompUSA no longer has their distro on the shelves"... then they are really not too knowlegable of what is going on in the trenches (above it all, are they?)!
I applaud the effort to search for the apps that folks would like to have running on LINUX. I think that Novell is a fine and superior choice for a distro... I am just pissed off that with this experiment that I have to now go out and fix something (for free) that I expected to have to visit again for 2 years (barring a hardware failure of course, but inlikely due to the system only being turned on maybe 2 hours per week)!
I like Novell, and I think that they can do better!
1st, they need to add FULL multi-media features to their retail boxed product, and pay the license fees if they feel they need to. Why? Because the market wants it and nothing less.
2nd, they gotta put better than YAST Red Carpet Updater back into the retail product and pull it from the "exclusive enterprise version only use"!
3rd, they gotta stand behind their product for the advertised term of use that the install is supported for. Suse 9.3 store bought retail users should not have to upgrade 9.3 installs to 10.x+ until after two years. In that period of time... they should try to keep it all together and not have stuff in their updates that breaks other stuff.
Simple.
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