Posted by: Anonymous Coward
on April 23, 2007 01:11 AM
This part should be stressed more. To someone who has never used IRC before, I would suggest that the first thing to do when you enter a channel is to say "Hello" or its equivalent. Don't make it apparent that the -only- reason you have entered their channel is to hunt for information. Also, wait a minute or two before asking a question. You might have entered in the midst of a conversation.
It is better to be friendly and engage the others, than to act like some righteously-indignant customer, and as if the channel denizens are your own corporate help desk. It is not only more polite to them when you show your people skills, it is also far more likely to get you the help that you need. Too often, people forget that they are dealing with a group of volunteers, not a paid staff of consultants. I do my best to remember this myself, since although I am a source of information on some topics, when it comes to other things, I am just a poor newb like everyone else.
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Posted by: Anonymous Coward on April 23, 2007 01:11 AMIt is better to be friendly and engage the others, than to act like some righteously-indignant customer, and as if the channel denizens are your own corporate help desk. It is not only more polite to them when you show your people skills, it is also far more likely to get you the help that you need. Too often, people forget that they are dealing with a group of volunteers, not a paid staff of consultants. I do my best to remember this myself, since although I am a source of information on some topics, when it comes to other things, I am just a poor newb like everyone else.
ishmal
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