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Issues for installing Ricoh Aficio SG3100SNw

Link to this post 26 Jan 13

Hi,

I need some help with my network printer.

When I make the install in cups web interface everything is good, I choose default config and use ppd file from openprinting.org.

When I make a print, the lcd screen of the printer displays "Printing" for a few seconds and go back to the state "Ready", but nothing else happend.

If someone have an idea to solve my issue, I'll take it.

Link to this post 26 Jan 13

mfilpot, could you help Fablen please?

Link to this post 29 Jan 13

Hi,

More informations :

My OS : Ubuntu 12.10
Cups version : 1.6.1
Printer firmware version : main 1.16, printer 1.0.2
ppd file : from openprinting.org, this link

The printer is on LAN, with static IP. I tested on USB, it is the same issue

I tested my ppd file with cupstestppd, result is : PASS

Link to this post 29 Jan 13

Could you help Fablen, Mfilpot?

Link to this post 31 Jan 13

The fact that the printer itself gives the confirmation about printing makes me think that the problem lies within the device itself, however I am not a printer expert since I avoid paper.

Have you tried printing from other operating systems, both linux and windows and experienced the same results?

Link to this post 31 Jan 13

Hi,

Thanks for your answer.

I have one virtual windows xp SP3 on my Ubuntu and it's work.

I will test with my laptop under windows 7.

I use only ubuntu as Linux OS, can you advise me another better to make tests ?

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