i hv already sent them my qurey ...but no reply :(
With paid software it is much harder to find assistance because only paid customers have access to the complete code, database structure and required libraries to properly analyze the issues and potential resolutions. Unfortunately I am unwilling to pay for software to assist a company's customer when their support has failed.
At this point because you have already shown us the error message stating that the configuration is damaged, I would recommend copying the past schema tables into a new schema, removing the old schema and all code from Ezpublish, reinstalling everything then attempting to populate the new schema tables with the old data. This is not the easiest or cleanest method and it is possible that the old data will not work in the new format, but without official support you are left with very few alternatives.