The Classmate comes out of the box wrapped in a sky blue vinyl cover that extends out to a built-in handle with, interestingly, a magnetic closure. This is some tiny technology -- Classmate is about the size of a medium textbook and weighs only about 2 1/2 pounds. Intel says it is a "rugged learning device." With that in mind, I turned the Classmate over to my built-in target market, my eight-year-old daughter.
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| The Classmate PC |
Alas, typing stories won't keep Mackenzie's attention forever. Eventually she wants to get online and find games to play, send a few email messages to family and friends, and check actor Corbin Bleu's Web site for new pictures.
The Classmate is so adorably cozy it make you want to snuggle up on a comfy couch or lean back on some pillows on the floor while you surf. Good thing wireless is built right in. Too bad the typical Linux foibles apply. The first snag was having to log in as root to check the system configuration because the Classmate wouldn't log on to the network. Something tells me most elementary and high school teachers with nothing but Windows experience aren't going to get that. The second snag was that I did not know the root password. In fact, I had no login information whatsoever, and Mandriva had been configured to automatically log me in. I contacted Mandriva tech support, since Mandriva had provided the OS image to Intel, and got the root password later that day. Normally, Intel will provide end user tech support on Classmates.
I discovered there was a conflict between the wireless adapter and the X Window System that caused the Classmate to lock up hard every time we tried to connect. "I hope Intel has not changed the hardware in your sample," a Mandriva technician wrote. He said he would retrace the steps they used to get the wireless working and send them to me. Mandriva eventually sent an updated driver RPM with instructions and screenshots, which fixed the hardware conflict. Once we got connected, basic Web browsing posed no problems, except that the system's Flash plugin needed updating, which again required intervention from me for root login and knowledge of how to install software from an RPM.
Mackenzie also discovered and enjoyed playing with Tux Typing, which came preinstalled and worked perfectly. And over five days, that was the extent of her interest in Classmate, although she and her brothers used it often when they weren't allowed to use the "big computer." Once I saw them using Classmate and the "big computer" side by side as they played Club Penguin -- kind of a Second Life for kids.
Classmate with Mandriva comes with DansGuardian proxy and Web filtering software so that parents and teachers can restrict access to objectionable content online. You can enter keywords to filter or block sites by IP address or URL. I also noticed a user account dubbed "parental," but once again, neither Intel nor Mandriva sent me information about this, and there's nothing on their sites. Intel says it sends extra documentation and provides tech support for Classmates in the field.
On the hardware side, Classmate comes with a 900MHz Intel processor, 256MB DDR-II RAM, a 7-inch LCD 800x480 display, 1GB of flash storage, built-in speakers and microphone and a jack for external input, Ethernet jack connection and built-in 802.11b/g wireless, and two USB ports.
After five days with three active kids, the Classmate PC still works, and shows relatively few signs of wear -– just a little dirt and an unidentified food stain of some kind, probably ketchup, on the vinyl cover, which along with a thicker than usual plastic case provides extra protection from kids. The keyboard is not sealed, but we didn't need to clean it -- it wasn't that dirty. We ran through the battery three times, but Classmate was running most of the time we had it; the battery life was pretty good, lasting at least two hours at a time.
The Classmate seems durable and easy to use. I would recommend it for the same type of computer user I recommend desktop Linux to: a non-power user who does light-duty surfing, email, and word processing or spreadsheets, basic wired Internet, and no multimedia stuff. Anything more than that is going to require tech support. If the students in Mexico, India, and Nigeria stick to the basics, they'll fall in love with the Classmate loaded with Mandriva, like Mackenzie did.
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Be sure to get back to us with this.
I'd be interested in hearing about your hands-on experience with this laptop.
Be sure to get back to us with this.
I like slashdot's way better; people like you who won't log in are correctly labeled as cowards.
Regardless, your rebuttal is irrelevant to the discussion at hand as what we are discussing is a hands-on in which at least one flaw that makes the ClassmatePC system utterly useless in the target market for the OLPC was revealed.
Intel astroturfers are invited to spew their nonsense on intel.com, thankyouverymuch.
First, if the laptop is aimed at overseas users, is the technical support going to be capable of handling that?
Second, also for overseas use, this will be sent to people who have never seen a computer - big or otherwise - and are probably unfamiliar with the notion of GUIs or possibly even typing. In fact, you can't rely on anything we take for granted being known. Some of it probably will, but you can't know which bits for which people. Is the interface culturally-neutral?
Third, two hours doesn't seem like a lot, when the nearest wall socket in Africa might be several week's walk. Is there an alternative power system? Doesn't matter what - solar cells, power crank, whatever. Without power, it's a lump of plastic-coated spare parts.
Fourth, how is the internationalization? IIRC, Hebrew and Chinese are written right to left - does the typing tutor know this? Are the desktop icons themable to something meaningful in each culture? Did you look to see that the SIL packages and fonts for internationalization were there?
Fifth, you mention wireless issues. But this would likely have been in a home with a wireless access point, or near a metro-provided WAP. This would be pretty useless in a school with no WAP, but only laptops. That would also be useless for mobile populations, where connections between groups will be at indeterminate times and places, but will need to be recognized and supported whenever they exist.
Even in England, you have over a hundred thousand "Travellers" who would benefit from dynamic wireless routing, Mobile IP and NEMO support. Is the wireless support for these sorts of things there?
Lastly, there's the durability. Three kids in a suburban, air-conditioned home is one thing. Whether you are talking about English Travellers, Mexican street kids or Tibetan Sherpas, the climates are more extreme, the stresses are infinitely worse, and the availability of replacements is next to zero.
In the real world, you are looking at external temperatures ranging from -40 to +120. Usually not on the same day, but that can happen. You are looking at shocks that could exceed 6G. Water won't be a spilled glass of coca cola, it's more likely to be monsoon season. The case won't be so much scratched by bumping into a wall as it will be stabbed by the occasional 6' mugger's knife.
When you get into the real-world situations, where "ruggedized" is really pushed to the limits, will this machine really stand up to the punishments it will receive? Or is it merely going to be a way for Intel to pocket some cash, with the customer ending up both financially and intellectually the poorer for it?
All I ask of reviewers, OLPC, Intel or any other person involved is to convince me. Why me, in particular? Because I'm demanding but stay within the limits of what is practical, and am knowledgeable enough to set the limits to what is practical. So can many others - I'm nothing special - it's that I'm posting a set of measurable benchmarks and criteria.
Inadequate review. (Neutral)
By Anonymous Reader on 2007.05.24 16:28 (#99454)
The review seemed selective, but I'm willing to give the benefit of the doubt. (Having said that, I recently worked for a place that paid the Wall Street Journal to run an "article" for them, so I tend to be more skeptical than I used to be.)
Let us start with the unbiased bit. I said that I accept your article was unbiased, I stated the reasons why I might be unsure (so that everything was declared), and I have not changed my mind on that. I believe your article to be unbiased and I accept your word completely that you put enormous effort into making sure what you write is genuine. You are to be complimented on that. Not many writers have that level of maturity.
It is indeed very easy to bash, and I see a lot of other posters did indeed do so. My questions serve one purpose and one purpose alone - to find things out. I can't speak for others, but it was clear that many "questions" posted were never intended to be answered.
It is easy to bash ideas intended for people the basher will never meet, who live in countries the basher has never been to. It is certainly true that I personally have never been to Africa. Many of my relatives have, but that is not first-hand knowledge.
My own journeys are limited to most of Britain, France, Germany, Switzerland, Austria, America, New Zealand and Australia, and my understanding of extremes is limited to what I have personally experienced in places such as North Dakota, both Northern and Southern Alps, assorted tropical rainforests and the terrors of the Breckon Beacons.
My knowledge of living conditions is likewise limited to personal experience. My experience of shanty towns and traveller wagons is first-hand. My knowledge of slums isn't from books or a pair of binoculars at a viewpoint, but from being there.
And I know, from everyone I've talked to, that my experiences barely even touched the merest fringes of what day-to-day life was like. However, it is the only experience I can personally vouch for and therefore is the only experience I can base any meaningful, honest questions around.
Then come the questions themselves. Do I expect them all to be answered with a "yes"? This is effectively version 1. Nobody, nobody at all, expects version 1 to have everything in place. Not even me.
So why ask? Because then I know what aspects of the machine I can match with my experience and, from that, conclude where I would expect the machine to do well and where I would expect the machine to not do well. It's all a matter of context. Know the context and everything else is simple numbers.
The YouTube video is not credible, because this isn't an issue of language or nationality, this is all a question of context. I already know the computer works well in the context of a room with electricity - your article is sufficient to show that.
Each of my questions targets a different context. One looks at groups who remain as groups but are mobile for whatever reason. Another looks at the effects of climate - and when it rains in Wales, it rains HARD. My questions are not aimed at discrediting the Classmate PC, but are aimed at discovering more about it.
Are my replies long and rambling? Probably. I've often been accused of being the Pontiff of Pontificating Posts. Is this a bad thing? Not usually. You can't put something the size of a planet into a tiny box. People probably won't read it all, but I'd rather be complete than popular.
But are my replies angry? Hopefully not today. That used to be a problem, a long time ago, but these days my aim is to get the thoughts flowing rather than the adrenaline. If my earlier post suggested otherwise (and assuming you've read this far), apologies.
Lastly, I will tackle the issue of intelligent readers. Intelligence is commonplace, experience is not, and it is experience which matters here. Intelligence allows one to infer that being out in the Australian desert in summer will be hot, and that being in the Badlands of the Dakotas in winter will be cold. That's important to know, and makes a whole one-fifth of those factors I consider significant.
Intelligence won't tell you anything about the other four-fifths and won't help you know what would be a reasonable, workable, cost-effective solution/compromise for any of them. For that, experience alone is what matters. And with no disrespect intended to anyone here, I probably have more experience than the majority of posters - and my experience is almost nothing compared to those living there.
This is a complex problem, demanding a thorough analysis if the analysis is to be truly complete. Your article may end up being part of that analysis. Who knows? All that I consider to be certain is that there are key questions for which I'm not seeing anyone provide an answer, and that bothers me.
You wrote:
In the real world, a place you appear not to live in, the Third World is RAPIDLY industrializing. If a kid lives to grow up, his future is most likely going to be in one of the Third World cities in hypergrowth mode because for one reason or another, being a peasant farmer isn't going to be an option anymore.
I don't think so. No matter how much industrialization happens, China and India are primarily agrarian in nature, as are Vietnam, Laos, Thailand and Cambodia. If you are looking at England or US style industrialization, it is not going to happen in these countries. It will happen in some other way, but you're not going to see a US-style Laos any time, not now, not in 200 years, unless they discover huge Uranium or Plutonium deposits there.
I suggest you go out there and interact with the people, the farmers, the villagers. If you truly understand what they want, it is not technology. They are simple folk, who want better lives. Public sanitation, power, and housing projects are most often delayed by years due to corruption, nepotism, bureaucracy and other political reasons. I work with some NGO's here in China dealing with these issues. The OLPC/Classmate may be moderately successful in some towns, but to most, it will be a curiosity.
I have a lot more to say but this is not the place. Peace.
After five days with three active kids, the Classmate PC still works, and shows relatively few signs of wear [...] We ran through the battery three times, but Classmate was running most of the time we had it; the battery life was pretty good, lasting at least two hours at a time.
Five days with three active kids? The fact that you believe that this utterly minor quantity of abuse is significant displays an utter ignorance of the situation in which the systems will be used. And two hours? After which point it must be plugged in? Kids in many if not most of the locations in which the systems will be used will not have access to an electrical outlet. I know this concept is amazing to someone who has never thought about life beyond the borders of the first world...
The ClassmatePC is utterly unsuited to use anywhere outside the rosy, warm and comfortable existence that we in the first world enjoy. I'm sure it makes a very nice toy for your children, however. Be sure to get back to us regarding its durability after they've drug that gigantic (for children) lug of a machine through the dirt on their miles-long walk to and from school every day, mm?
Tux Typing
Posted by: Anonymous Coward on May 25, 2007 12:07 AM<a href="http://tux4kids.alioth.debian.org/" title="debian.org">http://tux4kids.alioth.debian.org/</a debian.org>
By following the "Released Files" link in the lower right corner, you can get to a page with source tar.gz archives for *nix installation as well as recent MacOSX (TuxMath-only) and Windows binaries.
Our source repository is the "tux4kids" project at svn.debian.org.
David Bruce
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