For decades the enterprise software industry has grown fat on outsized, upfront license fees coupled with ongoing, high-margin maintenance streams. Cracks in the model have threatened to dismantle the system for years, as reported by The Wall Street Journal back in 2009, with CIOs chafing at paying for low-value, high-cost maintenance. But if Oracle's big earnings miss last week is any indication, one of three disappointing quarters over the past two years, the cracks have widened to a chasm.




