Like a lot of technically savvy people, I'm the default technical support person for friends and family. I've no problem with that, but I can't spend all my time answering my mother-in-law's questions and worrying about what malware she might stumble over. So, I put desktop Linux on her laptop — and ever since then I've had a lot fewer late night calls.
What's that? Linux is much too complicated and techie for someone who might have trouble navigating Outlook Express? Sorry, but that's not been the case for years. Take a look at the new Ubuntu 9.10, and you'll see what I mean.
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