Selecting the right IT service management tool has never been easy, and software-as-a-service now adds an extra dimension of complexity. Forrester's SaaS ITSM Tool Market Overview covers the who, where and what.

Outside of the IT department, most users think that viruses are the only threat to their computing equipment. Many believe that malware doesn't affect mobile devices at all. An educated user is a safer user.

VMware has patched security vulnerabilities in its vCenter Server, ESXi and ESX products. The security holes affect its Network File Copy (NFC) protocol, Java and OpenSSL...

Making Apache Hive 100 times faster is the declared aim of the Stinger Initiative; an initial preview of the work will be presented at the Hadoop Summit in March...