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October 5, 2015

Unresponsive keyboard and mouse on login - Linux Mint


Hey All,

I set up a dual boot with Windows 8.1 and Linux Mint 17.2 and I have issues with an unresponsive mouse and keyboard on login. The mouse remains frozen for about 20-30 seconds and then starts working, however, the keyboard remains frozen. I searched around and found a temporary fix by powering off my system and removing the power-cord for 5 minutes to reset BIOS. When I do this the keyboard and mouse work and continue to work upon every system restart just as long as I keep using linux; if I boot up windows again and then go back to linux the problem happens all over again.

My keyboard works fine in GRUB. I have noticed that the times my mouse and keyboard DO work in linux login there are error codes presented referring to my USB. Also, I set my linux system to auto-login in order to circumvent the actual login, but when I get into my account the same issue happens; so its not just a problem with the login screen.

Error code reads:

usb 3-10: device descriptor read/64, error -71
usb 3-10: device descriptor read/64, error -71
usb 3-10: device descriptor read/64, error -71
usb 3-10: device descriptor read/64, error -71
usb 3-10:device not accepting address 6, error -71
usb 3-10:device not accepting address 7, error -71
usb usb3-port10: unable to enumerate USB device
hid-generic 0003:1B1C:1B17.0002:usb_submit_urb(ctrl) failed: -1
hid-generic 0003:1B1C:1B12.0006:usb_submit_urb(ctrl) failed: -1
hid-generic 0003:1B1C:1B17.0004:usb_submit_urb(ctrl) failed: -1

I am new to linux so I appreciate any help with this. It is driving me insane.

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