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Burlington Coat Factory gets deeper into Linux

By on September 06, 2002 (8:00:00 AM)

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-By Mitch Wagner -
Burlington Coat Factory is trying on Linux as a replacement for aging Sequent servers that run its line-of-business applications.
The retail chain hopes to install Oracle 9i Rack database software on IBM servers, with management software provided by PolyServe and Hitachi storage. The company cleared a milestone last week as IBM validated the technology stack; the results have been submitted to Oracle for certification, says Mike Prince, Burlington Coat vice president and chief information officer.

No firm timetable or cost evaluation has been put in place for the move, but the company hopes to be done by this time next year, Prince says. "We'd like to do it incrementally, as we have capacity crunches," he adds.

This isn't the company's first experiment with Linux. Burlington Coat is well under way in its deployment of Linux on point-of-sale terminals, having replaced aging DOS terminals with Linux boxes in 40 percent of its 324 stores nationwide. Burlington Coat hopes to have Linux installed on POS systems in about half its stores by year end.

For Burlington Coat, choosing Linux was a simple matter of cost. The company has been happy with its Sequent NUMA-Q servers, but IBM bought Sequent three years ago and has stopped significant upgrades of the line.

Burlington Coat would like to replace its Sequent servers both to boost capacity, and to allow the company to upgrade to the latest version of Oracle, Version 9i, with greater support for clustering leading to greater robustness.

"I'm not sure what we would do if we had the option of staying on Sequent," Prince says. "We were pretty happy with Sequent, but they really are lame-duck boxes. They are at the end of a generation and nobody is going to port any new software to it."

But he praised IBM support. "IBM has been unbelievable in working with us on this. IBM stood on their heads to do things for us -- they've been a dream to work with."

Linux on Intel is significantly less expensive than competitive technology from Sun Microsystems or Windows, Prince says. While Solaris is a good operating system, Sun hardware is more expensive than Intel servers, he says, and Windows requires more maintenance than either Unix or Linux. "We think Linux boxes are more standalone, they run forever, the Linux box doesn't require the handholding of Windows," Prince said. "And of course, we save the cost of the OS upfront, which with Microsoft, is getting to be substantial these days."

Burlington Coat also uses Linux in the data center for infrastructure operations such as directory servers.

The point-of-sale systems at the Burlington Coat stores are the company's major Linux project, with rollout of Linux POS systems to the stores starting two years ago. New stores are getting Linux POS systems as the stores are built, and the POS systems in old stores are getting new Linux systems when the stores are renovated.

The Linux systems replace legacy POS systems running on DOS 3. Initially, Burlington Coat is running the POS systems using a port of the same C code that ran on DOS. Porting the code was easy. "A lot of the libraries we're using in POS were common to Unix. It mostly compiled and ran. It was really clean C code," Prince says.

360Commerce is writing Burlington Coat a new POS application, with a pilot planned for spring 2003. The relationship with 360Commerce started a year ago, and a pilot was initially scheduled for this fall, but the pilot was delayed as other projects took precedence, such as a gift card system, procurement and new human resource systems.

The POS terminals are from Wincor Nixdorf. Back-office servers are from Dell. Each store runs about a half-dozen back-office servers.

Burlington Coat is using Red Hat Linux.

"We picked Red Hat because they are a market leader and because I knew people there and because it is what we got started with ... we knew them and were comfortable with them," Prince says.

He added, "We picked Dell because they were willing to make a commitment to support Linux. Mike Dell called me and gave me his personal commitment. Nobody else, among the major players, was willing to do this a couple of years ago. Hard to believe today, isn't it?"

Each store has a Sun server that provides file service, a price database, receiving applications, and support for handheld computers from Symbol Technologies with built-in scanners used for inventory control. Burlington Coat hopes to migrate the Sun servers to Linux eventually, but is in no rush, because the Sun servers are still functioning adequately, Prince says.

Burlington Coat is also deploying a stored-value card system in its stores for customer credits. The Datamark Technologies system now runs on Burlington Coat's Linux POS computers, and Burlington Coat hopes to eventually port the technology to its older DOS POS computers.

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on Burlington Coat Factory gets deeper into Linux

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Just one question...

Posted by: Anonymous Coward on September 07, 2002 03:14 AM
Are they paying a "windows liscence fee" for each dell box?

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Re:Just one question...

Posted by: L0rcl_A5CII on September 07, 2002 06:04 AM
I'd assume not, considering Dell sells preconfigured Linux workstations and servers. They were even selling desktops at one time, but discontinued due to "lack of demand".

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yeah but...

Posted by: Anonymous Coward on September 07, 2002 11:28 AM
it is my understanding that dell pays m$ a license fee for each comptuer it ships. period. it doesn't have an option. so even if it didn't come with windoze, it still came in the price. unless i am mistaken. someone correct me if i am.

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Re:yeah but...

Posted by: Rocky on September 07, 2002 11:52 AM
It is my understanding that Dell has to ship with an OS - not necessarily MS....

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Re:yeah but...

Posted by: Anonymous Coward on September 09, 2002 02:37 PM
Learn to read moron. This is what s/he said:

"it is my understanding that dell pays m$ a license fee for each comptuer it ships. period. it doesn't have an option. so even if it didn't come with windoze, it still came in the price"

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Re:yeah but...

Posted by: Rocky on September 11, 2002 01:56 AM
Who's the moron? If you could read you'd find out that what s/he said is NOT what I said - let me repeat - what s/he said is NOT what I said....

There's a difference between having to ship ANY OS and having to pay M$ a license fee for each computer. Before you start calling people names you better get your head out from between your legs and get your facts straight.

But let me simplify this for your meager brain - it is my understanding that the requirement is that Dell ship the computers out with some OS - IF IT'S NOT M$ - M$ gets no money.

Now - does that simplify it a bit?

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Tired of hearing about Burlington Coat Factory

Posted by: Anonymous Coward on September 08, 2002 11:56 AM
I thought the company went out of business years ago when I stopped seeing their commercials on the boob tube. I don't know of any in NYC, but there may be dozens and I'm not aware of them.

The Burlington Coat Factory - Linux stories are getting a little long in the tooth.

When I start seeing Fortune 1000 companies announcing that in order to do business with them, vendors must talk Linux, when word on the street leaks out that in order to get a job with a Fortune 1000 company, applicants must be proficient or trained in OpenOffice.org or StarOffice,then I know that Linux has hit its stride.

When a Netgear minimum wage techie refutes my statement that Linux is taking the world by storm, and says that they don't support Linux for their print server (101) because no one uses Linux, then I know that we'll have hardware problems with manufacturers for some time to come.

Linux is taking the world by storm. Due to hatred of the US and hatred of MS, other countries will lead, and the US will follow. The other countries are starting where we should be starting, in the schools. We are teaching our high schoolers and college flunkies point and click, instead of teaching the underlying technology. Because of this, Microsoft is leading America into being a third world nation in regards to technology.

Seeing the speed in which Linux has/is evolving, and the number of people/countries working in developing Linux, one either sees the writing on the wall, or is in deep denial. The beginning of the end of Microsoft started about a year ago when Linux came into its own. Microsoft has about 12-18 months left before thick-headed investors finally realize what's going on. Red Hat on the other hand, is a screaming buy. Unless some other company (three letters) steps in and buys them out, anyone investing in Red Hat will get in at the ground floor, and will make a fortune.

The Burlington Coat Factory stories are old. Lets hear what other Fortune 1000 companies are doing. Is there no Newsforge or other reporter who can get some information on this? Is there no reader who has inside information willing to share with a Newsforge reporter?

I see small companies left and right installing Linux servers for file and print and other non-mission critical services whenever they are expanding, or whenever they are replacing servers. This is more pronounced in the non-profits that I am aware of, but for-profit companies are doing the same. Some are just starting to do this, especially if they have someone on staff that knows something about Linux, but others are doing this regularly. The amazement comes when they realize that the server has been running for months without a reboot or crash. It finally starts to register in their minds what Windows is really costing them in maintenance. Linux for their mission critical apps is a different story. If their app is not supported under Linux/Unix, forget it. They won't write it for themselves. But if it is supported, some are at least inquiring in their tech departments about it. Licensing costs for Windows are ridiculous, especially for non-profits. Once the companies see how stable Linux is for their file and print servers, then that opens the door to mission critical apps.

Let's get some new stories on Linux in the enterprise. I'm tired of seeing Burlington Coat Factory. And for those skimming the headlines, it looks like a recycled story over and over.

Reporters, get up off your butt, and get the stories.

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Re:Tired of hearing about Burlington Coat Factory

Posted by: Anonymous Coward on September 10, 2002 02:12 AM
"Once the companies see how stable Linux is for their file and print servers, then that opens the door to mission critical apps."

Change "file and print" servers to "point of sale" servers and this article is simply evidence of your comments. BCF started rolling out Linux as their new POS platform 2 years ago. That project is well under way and now they are looking to deploy Linux for mission critical applications.

Also in this case Linux *is* a supported platform for Oracle 9i, so that will not be a blocking issue.

I just don't think your comments are fair. Finding out how a company that made the Linux choice is doing is a valid story. It shows the world that companies are happy with that choice. Compare this with all the "we will support linux" announcements from ISVs a few years back which basically lead to back-rev versions of their software available for the platform and little further development. This story is tangible proof that Linux can succeed in the corporate world.

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