I have a reply from Ricoh support. There is two models for the SG3100 printer, The SG3100SNw and the SG3100SFNw.

Today only the SG3100SFNw support pcl6 language. The ppd file use it to communicate with printer.

I'm waiting a firmware update.

Hi,

First, many thanks for your help. I'll contact Ricoh France to alert them. I'll feed you back when it's resolved.

Hi,

I tested with Fedora this morning and it's same result as with Ubuntu.

Ok, I will test with fedora.

I get the ppd file from www.openprinting.org/printer/Ricoh/Ricoh-AficioSG3100SNw .

The ppd is describe as works perfectly.

I tested the another driver supplied by Ricoh, the pxlcolor at the end of the page and results are same.

I'll test with Fedora asap and I'll feed back you.

Hi,

Thanks for your answer.

I have one virtual windows xp SP3 on my Ubuntu and it's work.

I will test with my laptop under windows 7.

I use only ubuntu as Linux OS, can you advise me another better to make tests ?

Hi,

More informations :

My OS : Ubuntu 12.10
Cups version : 1.6.1
Printer firmware version : main 1.16, printer 1.0.2
ppd file : from openprinting.org, this link

The printer is on LAN, with static IP. I tested on USB, it is the same issue

I tested my ppd file with cupstestppd, result is : PASS

Hi,

I need some help with my network printer.

When I make the install in cups web interface everything is good, I choose default config and use ppd file from openprinting.org.

When I make a print, the lcd screen of the printer displays "Printing" for a few seconds and go back to the state "Ready", but nothing else happend.

If someone have an idea to solve my issue, I'll take it.