Dreamwidth Studios' co-founder Denise Paolucci remembers growing up in a family-owned corner deli, some of whose customers had been eating there daily for decades. "They'd become part of the family, instead of faceless customers," she says. "That's stayed with me for my whole life. It's a business concept that you don't see much in today's world" — and one that Paolucci and co-founder Mark Smith decided would be part of Dreamwidth Studios' open source publishing platform from the start.





