Hi Hello Eric...

Hi Hello Eric

The only way we can help you if you specify what kind of DVD/CD driver it is. Even it is a laptop computer which model?. We need to know what kind your cd/dvd driver is internal or external (USB/Firewire, etc...) ?. Just add more information about the cd/dvd driver and also if your computer is a laptop. If we don't know specific information we can't help. Give a detail information of the cd/dvd driver and we can check what is happening, also it is recomend that you use the lastest version of ubuntu (also pleas specify the ubuntu distribution that you are using).

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