February 23, 2018

3 Warning Flags of DevOps Metrics

"Human beings adjust behavior based on the metrics they're held against." Choose your metrics carefully.

Metrics. Measurements. Data. Monitoring. Alerting. These are all big topics for DevOps and for cloud-native infrastructure and application development more broadly. In fact, acm Queue, a magazine published by the Association of Computing Machinery, recently devoted an entire issue to the topic.

I've argued before that we conflate a lot of things under the "metrics" term, from key performance indicators to critical failure alerts to data that may be vaguely useful someday for something or other. But that's a topic for another day. What I want to discuss here is how metrics affect behavior.

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