8 Roles on a Cross-Functional DevOps Team


If you’re just getting started with a squad model, you may not be sure what roles you’ll need for your team to function smoothly. Our squad model in the IBM Digital Business Group is based on the Spotify Squad framework. At a high level, a squad is a small, cross-functional team that has autonomy to deliver on their squad mission. The squad missions and cross-squad priorities are set at an organizational level. Then within each squad, they decide “what to build, how to build it, and how to work together while building it.

“The key takeaway here is not that our way of assigning responsibilities to roles is the best or only way to do it. In fact, we have some variation between the squads in our own organization. The most important thing is that it’s crystal clear to everyone involved who is responsible for what. Perhaps you’ll see something on this list of responsibilities that you were missing before. So, let’s dive in with the first role.

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