From ZDNet's AnchorDesk: "This column is a response to my detractors -- amply represented in the TalkBack forum -- who
take the position that anything bad for Microsoft is good for computing. My responsibility,
according to them, is to comfort the afflicted and afflict the comfortable--beat up on Microsoft
and laud competitors, whether their products are better or not.
That is a lofty journalistic idea, but I also give Microsoft credit when I feel it's due, and that
upsets some people. I'm not pro-Microsoft nearly as much as I'm pro-user. And Microsoft -- if
only by its sheer size and dominance -- has made life easier for users."