June 13, 2001
Angry users slam Creative Labs 'spyware'
Author: JT Smith
Creative Labs stepped in a PR nightmare this week when a segment of its customer based accused the soundcard and music device maker of spying on them. The tempest is focused upon a piece of software from Creative named "newsupd.exe" that installs with most Creative products. Users say the program is connecting to the Internet without their permission, and relaying information back to the company. Creative, of course, says the feature is there to help users by telling them of new software and hardware updates. ZDNet News has the story.