October 8, 2002
"WindowsRefund.net has been created to provide a safe haven for those who have lost their way in this struggle, as well as to provide guidance to those that are only now getting involved. I, myself, only recently took a personal interest in this situation when I purchased a Portege 2000 laptop from Toshiba American Information Systems (TAIS). Although I was well informed about how I should proceed in my quest to receive a refund for the unused OS (yes, the tombstones were helpful to some degree), I have not yet been successful doing so. I continue to be in pursuit."