September 10, 2004

Apple Remote Desktop 2: An Inside Look

Tools that help reduce technical support and system downtime and also automate software updates are critical. "My contention is that even as a small company, it is best to buy an integrated solution that addresses 80 to 90 percent of need," said Forrester analyst David Friedlander. "It will significantly reduce management and support costs."

Link: macnewsworld.com

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