August 27, 2001
Big Borders: Bookshop is watching you
Author: JT Smith
Sunday Herald reports that Borders will become the first retailer in the world to deploy CCTV face-scanning technology. The company plans to use SmartFace (a.k.a. FaceIt) to photograph customers as they enter stores, and compare those images against a database of known shoplifters. The program will be tested in the chain's 11 UK stores.