International, Inc. (Nasdaq: CALD), today announced services for all major Linux
distributions, including Red Hat (Nasdaq: RHAT), SuSE, Turbolinux, Mandrake Linux
and Conectiva. Access to technical support is one of the key contributors to adoption of Linux in
business. Caldera is the only Linux vendor offering a full range of enterprise class
services for all major Linux distributions on a worldwide basis. With service
centers around the world, customers now have a powerful choice for Linux support,
professional services, education and online services.
The expanded Linux distribution coverage is included in all four of Caldera Global
Services’ practices:
* Support Services, which provides a wide range of support offerings tailored to a
diverse set of customer needs for high quality diagnosis and quick resolution,
including 24X7 phone and email support by highly qualified Linux professionals;
* Professional Services, which helps partners and customers in large-scale project
work, solution implementation and custom software engineering, while also serving
customers in small footprint and dedicated function system markets;
* Education, which establishes partnerships with IT training organizations around
the world to offer the highest quality training on Linux and UNIX platforms and
products using Caldera’s OpenLearning Courseware;
* Online Services, which, with services such as Volution Online, provides a software
asset management solution that reduces the cost of monitoring and managing Linux
systems.
Underscoring Caldera Global Services’ expertise, Network Computing, a CMP Media LLC
magazine, recently gave Caldera Support Services its Editor’s Choice award for Linux
support as well as named Caldera as a finalist for the 2002 Well-Connected Awards in
the category of Linux Support. Caldera Support Services was chosen for its ability
to provide the highest level of support for corporate customers who develop or
support solutions on all major Linux distributions.
“With Caldera Global Services’ proven track record, thousands of worldwide customers
such as Pizza Hut, Eckerds, NASDAQ, NEC, Deutsche Bahn, National Westminster Bank
and McDonalds trust Caldera as their services solution provider. Our expansion to
support all Linux distributions allows customers to confidently roll out Linux
solutions backed up by a worldwide professional team,” said Reg Broughton, senior
vice president, Operating Systems and Services Business Line, Caldera. “In addition,
Caldera’s history in UNIX services, our long-term Linux expertise and our global
infrastructure, including multi-lingual support centers around the world, position
us better than other Linux vendor to provide business-focused services.”
“As a Value Add Distributor of Caldera UNIX and Linux products, it’s critical for us
to receive quality support in a timely manner for all the various operating systems
and software products that EBIZ Enterprises support. With our customers depending on
quick and accurate support, we have always been able to rely on Caldera Global
Services,” said Pamela Stratton, technical support manager of EBIZ Enterprises.
“Caldera has provided EBIZ with consistent high quality service and unmatched
technical ability over the years, and now with CGS supporting all Linux
distributions, they are a logical, one-stop support partner for EBIZ Enterprises.”
“DTR Business Systems has significant experience in configuring, supporting and
trouble-shooting UNIX, Linux and Windows based servers. In fact, our technical
expertise is a ‘value-add’ that our customers have come to count on. But, when we
deal with an especially complex or difficult problem, it is nice to have a major
support organization like Caldera to turn to,” said Steve Moritsugu, director of DTR
technical support.
For in-depth information about Caldera Global Services, please visit
http://www.caldera.com/services/.
Caldera International, Inc.
Caldera International (Nasdaq: CALD) provides “Powerful Choices” for businesses
through its UNIX, Linux and Volution product lines and services. Based in Lindon,
UT, Caldera has representation in 82 countries and 16,000+ resellers worldwide.
Caldera Global Services provides reliable localized support and services to partners
and customers. For more information on Caldera products and services, visit
http://www.caldera.com.
Caldera, the Caldera logos, Caldera Volution, OpenLinux, SCO and the associated SCO
logo, and SCO OpenServer are trademarks or registered trademarks of Caldera
International, Inc. in the U.S. and other countries. Caldera Global Services is a
service mark of Caldera International, Inc. UNIX is a registered trademark of The
Open Group in the United States and other countries. Linux is a registered trademark
of Linus Torvalds. All other brand or product names are or may be trademarks of, and
are used to identify products or services of, their respective owners.
Forward Looking Statements
The statements set forth above include forward-looking statements that involve risks
and uncertainties. The Company wishes to advise readers that a number of important
factors could cause actual results to differ materially from those in the
forward-looking statements. These factors include the ability of the Company to
successfully meet its revenue projections, which are based in part, on the continued
acceptance in the marketplace of the historical products of the acquired operations;
the ability of the Company to develop and successfully introduce products
integrating its products and services with those historically offered by the
recently acquired operations; the ability of the Company to continue to manage its
cost reductions without adversely affecting customer service and employee
productivity; the ability of recently introduced and new products to operate as
designed, including compatibility with various platforms in the absence of other
defects; the Company’s reliance on developers in the open source community; new and
changing technologies and customer acceptance of those technologies; the Company’s
ability to compete effectively with other companies; failure of our brand to achieve
the broad recognition necessary to succeed; unenforceability of the GNU general
public license and other Open Source licenses; our reliance on third party
developers of components of our software offerings; claims of infringement of
third-party intellectual property rights; and disruption in the Company’s
distribution sales channel. These and other factors, which could cause actual
results to differ materially, are discussed in more detail in the Company’s filings
with the Securities and Exchange Commission.
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