March 19, 2008
Care and Feeding of Baby Linux Users
This brand-new Linux user, this refugee from the Redmond wastelands, was stretching her wings and trying to fly. She edited xorg.conf all by herself, though not quite the right way. She exposed a bug in Ken's customer support (don't use writable CDs for recovery disks). Now how many new Linux users can even find xorg.conf, let alone have the boldness to muck with it? Or even experienced users? The Ubuntu forums are cram-full of command-line fear and loathing; the very sight of a text file drives them into seizures. I think Paula's eagerness to explore and try new things should be rewarded.