Hey! Wanted to let you all know that Daniel Hinojosa, our support manager, will be talking about a day in the life of your typical open source support ninja at the Ontario Linux Fest in Toronto on Saturday, October 26th. Want to learn the hidden secrets that the pros know and you donÃ¢â‚¬â„¢t? If youÃ¢â‚¬â„¢re going to be in town, you should stop by. IÃ¢â‚¬â„¢ll also be there providing moral support and paying for everybodyÃ¢â‚¬â„¢s beer.