April 15, 2004

Is CRM Feasible on Open Source?

As more companies explore the cost effectiveness and power of open-source platforms like Linux , questions are arising about the interoperability of major enterprise applications like CRM . Because no CRM system is designed specifically for Linux, some companies that run the open-source operating system are striving to fit vendors' offerings into an environment that may not be ideally suited for those programs.

But the integration process does not have to be a struggle to fit a square peg into a round hole. Despite the challenges that may crop up between open-source platforms and CRM systems, there are ways to use both technologies well, analysts say.

Link: CRMBuyer.com

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