August 23, 2011

DevOps: What It Is, Why It Exists and Why It's Indispensable

In my experience in operations there's always been a difference in perspective between Dev and Ops, but it's always been more of an impediment than a benefit. The common goal should be getting apps deployed as quickly, safely, and efficiently as possible, but each group instead has a more short-term priority not necessariliy related to the results the business is looking for. Lee Thompson (formerly of E*TRADE, now of DTO Solutions) coined the term "wall of confusion" to describe the apparent inability for development and operations teams to communicate around a common goal, and this wall of confusion is a critical barrier to effective teamwork.

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