Ease of use vs. sweat equity

From OSOpinion: “A while back, I lighted on the now standard debate on the merits of Linux and related Operating Systems versus those of Microsoft Windows NT. One thing eventually got me thinking. In every posting that claimed success with using NT, the factor that was claimed as the guarantee of success was never NT’s ‘superior’ technology, which has been Microsoft’s line all along, but instead the time spent in doing things right.” –Kelly McNeill