Author: JT Smith
From PR Newswire: eOn Communications Corporation
(Nasdaq: EONC), a leading provider of unified voice, e-mail and Web-based
communications systems, announces the addition of a fully integrated,
browser-based e-mail and chat management capability for its eQueue contact
center solution. The open solution based on the Linux operating system
delivers e-mail, web chat, and voice through a single queue, enabling contact
centers to more efficiently interact with their customers regardless of the
media.
(Nasdaq: EONC), a leading provider of unified voice, e-mail and Web-based
communications systems, announces the addition of a fully integrated,
browser-based e-mail and chat management capability for its eQueue contact
center solution. The open solution based on the Linux operating system
delivers e-mail, web chat, and voice through a single queue, enabling contact
centers to more efficiently interact with their customers regardless of the
media.
