ComputerWorld has an interview with high-profile Open Source advocate Eric S. Raymond. Among his answers: "I think the Microsoft desktop monopoly will break due to operating system pricing issues before Linux is
really ready for the role of being a true alternative.
We're nine months away from the polish for that role. What's still needed is for Linux to be refined to
eliminate any remaining glitches that stall installations and leave users unsure of how to proceed. That's the
kind of stuff that needs to get fixed. There are people with incentives to do that now. The companies
making Linux distributions hire people to do it."