Open Source Delivers Highly Scalable, Integrated CRM and SFA
Blue Bell, PA, October 12, 2004 â CentraView, LLC, a leading provider of browser-based Contact Management, Sales Force Automation (SFA) and Customer Relationship Management (CRM) software, today announced the upcoming release of the first feature-complete Java Open Source Contact Management, SFA and CRM software project.
âVirtually every business today looks to centralize contact and lead management, enable salesforce automation, and optimize customer relationship management across the enterprise,â said Alan Rihm, CEO of CentraView. âFrom small-to-midsized companies who need a mature, feature-complete, turnkey software solution to larger enterprises or divisions who require a solid foundation on which to build, CentraView delivers. Our software bridges the gaps between low-end solutions that don't scale, and high-priced, overly complex solutions that most companies can't or won't afford. We are very excited about the opportunity to provide a valuable solution and code base to the open source community, end users and our current and future strategic partners.â
CentraViewâs software provides growing businesses with the ultimate âcentralized viewâ of all customer and business information. Through an intuitive browser-based interface, CentraView delivers unparalleled "out of the box" functionality, ease of use, and limitless scalability. Built on the Enterprise Java (J2EE) platform and optimized for Linux and Windows environments, it leverages open source technologies such as Linux (RedHat Enterprise and Fedora), Apache Tomcat, JBoss and MySQL. The software includes integrated and powerful contact management, webmail and group scheduling, as well as document management, salesforce automation, project management, customer service, accounting views and HR modules. The commercial version of CentraView also offers seamless synchronization with desktop PIMs. CentraView also plans to release a conduit to synchronize data with accounting packages including QuickBooks and Microsoft Great Plains.
IPR International, a leader in data protection and recovery, selected CentraView over Microsoft CRM. âAfter completing a thorough evaluation of both options, we chose CentraView,â said Jack Mullen, Senior Vice President of Sales, IPR International. âIt was a combination of CentraView's breadth of features, high degree of usability and lower total cost of ownership that made the difference.â
Made available under an open source license, CentraView will be available for end users and developers to download and try or use at no cost. A commercially supported version of the software is currently available from CentraView that includes support for patches, upgrades, and telephone, email and web customer support services. Support packages will also be available for end-users, developers and channel partners.
âThe CentraView Service Provider channel program will benefit considerably from our open source initiatives and continues to be our primary focus for distribution of CentraView On-Demand,â said Rihm. âGoing open source demonstrates an even deeper commitment to our partners by helping to drive wider scale adoption and community support for CentraView technologies.â
For a demo of CentraView software or more information about CentraViewâs Service Provider Program, please visit www.centraview.com. Open Source downloads will be available on November 16, 2004 via www.centraview.com.
About CentraView, LLC
CentraView, LLC, a leading provider of open source contact management, sales force automation and customer relationship management software, delivers unparalleled "out of the box" functionality, ease of use and limitless scalability built on the Enterprise Java (J2EE) platform.
CentraView software also enables businesses and service providers of all sizes to extend relationships with their customers by delivering access to a high value application their customers need while driving profitable recurring revenue. Built by a highly skilled software development team with extensive service provider experience, CentraViewâs software offers businesses of all sizes a centralized view of all of their customer and business information through one intuitive browser-based interface. For more information, please visit www.centraview.com.
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CentraView is a trademark of CentraView, LLC. All other trademarks or registered trademarks are registered and protected by their respective owners."