Author: JT Smith
From PR Newswire: Firstwave Technologies, Inc., a provider of Internet
relationship management solutions, announced new research data
from the Aberdeen Group which places Firstwave favorably in the Customer
Relationship Management (CRM) mid-market and ASP market.
The Aberdeen Group’s Strategy Profile report, published November 2000,
analyzes the use of the Internet in expanding the depth and breadth of CRM
applications. Aberdeen concludes that “Firstwave and its eRM offering clearly
meet the requirements of the mid-market sector …”
relationship management solutions, announced new research data
from the Aberdeen Group which places Firstwave favorably in the Customer
Relationship Management (CRM) mid-market and ASP market.
The Aberdeen Group’s Strategy Profile report, published November 2000,
analyzes the use of the Internet in expanding the depth and breadth of CRM
applications. Aberdeen concludes that “Firstwave and its eRM offering clearly
meet the requirements of the mid-market sector …”
