November 9, 2001

How non-programmers use documentation

Author: JT Smith

Advogato: "Here are some observations about what would make documentation friendly for non-programmers.

I've tried to give back to the Linux community by helping with documentation. I've helped with some FAQs, HOWTOs, and am working on a large reference manual. Lately I started wondering how non-programmers actually use documentation so I asked a few."


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