Wired.com: "A series of problems centering around its collection of routers in Canyon Park, Wash. -- near the company's headquarters --
is what the company blames for knocking out dozens of Microsoft (MSFT) properties including hotmail.com and msn.com,
frustrating millions of users and providing acute embarrassment for a company that is offering the promise of unprecedented
reliability in marketing its Internet products. "
January 26, 2001