Professional support offerings from LinuxIT have been developed in response to customers’ demand where additional services are required above those offered by the vendor. The services include telephone, remote and on-site support as well as the management of vendor subscription and update services necessary to keep the systems at the latest patch level.
LinuxIT’s Red Hat Support Package comes with a free Software Asset Management service, whereby LinuxIT ensures cohesion between the software installed at an organisation and the agreed software license terms, as well as the organisation’s actual requirements, based on existing assets and overall business plans. This doesn’t only guarantee license compliance, but also ensures that the organisation only pays for software and applications at a level it actually needs in order to fulfill its business aspirations.
LinuxIT’s Support Packages are designed for organisations that want a managed support relationship with an industry leading team.
Flexible and comprehensive, the service provides backup to the IT professionals in those enterprises by managing their IT systems, installing and trouble-shooting Red Hat Enterprise Linux itself as well as the application stack around it.
Peter Dawes-Huish, CEO at LinuxIT Europe, says: “Building on the success of Red Hat’s Linux solutions, LinuxIT has developed the Support Package in response to significant demand for enterprise level, comprehensive support tailored around the vendor’s operating system and the complete solution stack. Our service delivers on the potential of Red Hat, and is currently being used as a holistic support package by many major hardware manufacturers and system integrators across Europe. LinuxIT is committed to driving the adoption of Linux in the enterprise by delivering high-quality integrated support solutions based around the open source platform.”
LinuxIT Red Hat Support is available now. For detailed package information, please go to http://www.linuxit.com/LinuxIT_professional_servic es/technical_support/
About LinuxIT Europe
LinuxIT Europe is a leading independent provider of IT Infrastructure integrating Linux and Open Source solutions with Microsoft, UNIX and other vendors’ technologies. LinuxIT is the UK Powerhouse of Linux expertise with consultants forming the backbone to the services of most of the best known names in IT.
Our aim is to work in partnership with our customers to identify the best IT solution to the business problems, and assist in implementing the solution most appropriate to the customer’s business and technical needs.
As IT infrastructure experts, our knowledge includes all of the commonly used operating systems and applications from most of the hardware and software vendors, ranging from Microsoft to Red Hat. As independent consultants our recommendations may include any or all of these vendors’ solutions irrespective of personal prejudice. LinuxIT’s customers are predominantly SMEs across the entire spectrum of vertical market sectors.
For more information, visit www.linuxit.com
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