December 11, 2006
Man Gets Creative and Sues Dell Uniquely
Anonymous Reader writes "This is a funny one. Once upon a time, a Dell customer had his notebook malfunction, and he sent it to Dell for a repair. Dell lost his notebook, but ultimately returned the hard drive (I would love to know how that happened.). The company attempted to fix the problem by offering him a refurbished model without the added warranty. The customer gets mad, and sues Dell in a local court. But instead of sending the legal notice to Dell’s headquarters in Dallas, Texas, he gets creative and sends them to a local Dell kiosk in a mall. Obviously Dell HQ doesn’t get the notice in time, doesn’t send anyone to represent the company in the court and loses the cases by default; in result, losing $3,000."