June 15, 2001
Microsoft Smart Tags: Useful tool or sinister scheme?
Author: JT Smith
CRMDaily.com comments on the latest bout of bad publicity and charges of privacy violation to hit Microsoft. In this spotlight for this go-round are Smart Tags, a new feature of Office XP and the upcoming version of Internet Explorer. As the columnist says, adding Smart Tags to a Web browser, and "it becomes a Microsoft-hater's nightmare" for their tendency to steer users to "company-approved sites."