November 1, 2000

Napster fans seen as music browsers, not buyers

Author: JT Smith

CNet follows up on the Napster merger Tuesday: "More people may be window-shopping at online music retailer CDNow since they started
using software from file-swapping service Napster, but fewer people are buying, according to
a new report.

PC Data found that new Napster users are just as likely to purchase music at Bertelsmann-owned
CDNow in the first month after downloading Napster software as they were before becoming members of
the file-swapping service. But those consumers' purchases decreased after 90 days, even though they
visited online music retailers more frequently."

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