mail management solution for Collaborative Portal Server 3
(CPS3). This software module allows organisations to
dematerialize from end to end the processing chain for incoming
and outgoing mail. CourierCPS has been developped by Nuxeo
within a contract for the French Ministry of Interior, of
Internal Security and Local Rights (MISILL), in partnership
with Capgemini. This is one of the first projects dealing with
administrative procedures dematerialization thoroughly built on
Zope and CPS.
CourierCPS comes from a
development project for the General Directorate for Local
Authorities (DGCL), and aims at being extended to the
Secretariat-General and the other directorates inside the
Ministry. The goal is to provide the civil servants with a
reliable and user-friendly mail management service which will
allow them to reply to the incoming mail efficiently.
Optimizing the steering of mail responses (improving response
delays, access to a knowledge base…) gives the Ministry an
important leverage for improving the quality of its
relationship with its administrates. According to Emmanuel
Marcovitch, project manager at the Information and
Communication Systems Directorate (DSIC), “the use of CPS
in general, and of CourierCPS in particular, is part of a
global modernization endeavour. We increase information sharing
and exchange, using collaborative tools tailored to our
business”.
CourierCPS illustrates
perfectly pouring back a software module developped for a major
account to the Open Source community. The module has been
subjected to a significant generization processe before it was
released to the community, so that they will benefit from a
real packaged software and not the offspring of a specific
project. “We want to make it clear that the developments
carried out by Nuxeo and published under the GPL are all
subjected to a packaging and generization process. We publish
only reusable components and not custom developments”,
says Stéfane Fermigier, Nuxeo’s CEO. This process of
incorporating CourierCPS into the generic CPS code base
guarantees the module’s perenity and evolutivity.
The design of business
solutions for the administration through Open Source software
helps mutualize knowledge and know-hows. Using Open Source
software within process dematerialization projects helps the
Electronic Administration grow faster, while at the same time
saving on costs. “The ADELE gouvernment programme is
partly dedicated to favoring development mutualisation. A
collaborative platform that will permit to capitalize on
e-government software will hence be created. CourierCPS is an
example of what can be expected in terms of best practices for
software components mutualization and reuse”, says
Jean-Paul Degorce-Dumas, in charge of the resource center at
the Agency for the Development of Electronic Administration
(ADAE).
The Electronic Administration
is playing the Open Source card: new developments carried out
for one administration, after generization and publication
under the GPL – the license recommended by ADAE for
developments financed by the Administration – are used by
the other ones.
About CPS
Nuxeo CPS is
an extensive collaborative Web content management system (CMS)
implemented on top of Zope and the CMF, that enables
organizations to easily, quickly and efficiently implement
collaborative portals (intranet, extranet or internet) and
workflow-oriented business applications. Nuxeo CPS has already
been adopted by major accounts in the Administration (French
Ministries of Interior, of Culture, of Finances, French Atomic
Energy Commission…), in the private sector (Suez,
STMicroelectronics…) and by the major french IT consultancies
(Capgemini, Unilog, Steria…).
About CourierCPS
-
Download address
: http://www.nuxeo.com/solutions/couriercps -
User guide (in
french for now): http://www.nuxeo.com/solutions/couriercps/guidecou rrier.pdf
“
Link: nuxeo.com
