MacWorld: "When Apple CEO Steve Jobs announced OS X 10.1 at Macworld Expo New York, he said the first major update to the next-generation operating system would
be free -- although the company planned to added a $19.95 shipping charge for sending out the update CD. Up until Apple Vice President Phil Schiller's
Tuesday keynote speech at the Seybold Seminars, Apple gave every indication that the update would only be available via the mail -- a decision that irked
some Mac users, who weren't pleased about paying another $20 on top of the $129 they originally spent on OS X."
September 26, 2001