June 12, 2001

Password snafu blocks net access for millions

Author: JT Smith

PCWorld: "Password problems at EarthLink knocked as many as 1.5 million users off the Internet Monday,
preventing them from accessing the Web and their e-mail for much of the day.

The outage impacted EarthLink customers with MindSpring-labeled accounts (EarthLink
bought MindSpring in 1999). Starting at about 11:30 a.m. EST, customers who tried to go online
ran into an impassable "authentication problem."

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