August 23, 2001
Qwest won't credit Code Red victims
Author: JT Smith
Qwest DSL customers who experienced Code Red-induced outages earlier this month won't get any relief from their provider. Refusing the pleas of the Washington State Attorney General, the telco says the problem was the virus, and not its modems, and "Qwest is not crediting for the virus." Associated Press story on CNET.