November 2, 2001

Rackspace & Red Hat announce turnkey e-commerce solution

Author: JT Smith

Rackspace Managed Hosting, a leading
provider of managed hosting services, and Red Hat (Nasdaq: RHAT), the
leader in developing, deploying and managing open source solutions,
today announced E-Commerce Complete, a comprehensive, hosted e-commerce
solution. The offering features the Red Hat E-Commerce Suite installed
and pre-configured on a Rackspace hosting platform, and it includes
support and services from both companies to ensure complete integration
and smooth management of the application.
This latest innovation provides all the hardware and software resources
that developers require in one complete package, eliminating the need
for customers to purchase the various components of their e-commerce
solution from different vendors. E-Commerce Complete has the features of
an enterprise-level solution, including catalog presentation and
ordering functions, payment gateway integration, and it is tailored to
fit the budget of most small to medium-sized enterprises. E-Commerce
Complete allows Linux customers to customize their own hosting
architecture based on their specific needs, such as size of storefront,
expected traffic and specific security concerns. In addition, the
package includes unlimited configuration support from Rackspace, a
one-year subscription to the Red Hat Network, and dedicated incident
support from Red Hat's developer support staff.

"Up until now, integrating the software platforms, server hardware, and
networks required for an e-commerce solution was time-consuming,
required extensive knowledge and often resulted in unstable systems,"
said Graham Weston, chief executive officer of Rackspace. "Now
E-Commerce Complete streamlines the site-building process, allowing
developers to spend less time on system integration. Customers will be
up and running quickly, increasing the traditional ROI on an e-commerce

"We chose to work with Rackspace because we wanted to minimize downtime
and protect our customers' online businesses with comprehensive
security," said Mark de Visser, Vice President of Marketing at Red Hat.
"Rackspace's infrastructure monitoring and management will ensure that
daily operations run smoothly, and when a technical issue arises,
developers will be able to rely on Rackspace and Red Hat technical
support to help resolve the issues that developers and system
integrators face during the e-business life cycle."

About Rackspace Managed Hosting

Rackspace Managed Hosting provides its customers with full-service
managed hosting solutions, including state-of-the-art data centers,
customized servers, burstable connectivity, server software and 24 x 7
fanatical support of all hardware and core software. With Rackspace's
SmoothScaling capabilities, e-businesses can add bandwidth, advanced
services, or server capacity on demand. Monthly fees range from $300 to
$50,000 per month, depending on the complexity required. Founded in
1998, with locations in Texas and London, the company manages thousands
of servers for customers in more than 60 countries. Rackspace was
recently selected by the editors of Web Hosting Magazine as the Top
Choice in the Dedicated/Colocation category in the publication's Best
Host Competition. Rackspace has also been named The Top Dedicated Server
Company in Web Server List's Hosting Awards and voted The Top Dedicated
Server Host by For more information, visit, or call 800-961-2888.


Rackspace is a registered trademark of Rackspace, Ltd. Linux is a
trademark of Linus Torvalds. Red Hat is a registered trademark of Red
Hat, Inc. All other names and trademarks are the property of their
respective owners.

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